
B2B Portal | Home
The Business-to-Business Portal provides self-service applications and claim, payment and policy information for third parties to manage their business relationship with State Farm.
B2B | Select Service
Auto repair facility survey Complete and submit the repair facility survey. Login is required to complete the survey.
B2B | Request Supplement & Shop Claim View
A supplement request form is accessible from the homepage with no login required. Click on the Auto Repair Request Supplement above and Request Supplement New Request – No Log In Required …
B2B | Select Service - Resources
Who can participate in State Farm's survey of autobody repair facilities? State Farm invites all repairers to access its "business to business" website, b2b.statefarm.com®, to submit current …
contact-us - B2B Portal
To submit an Auto Repair Supplement, please login to the B2B portal and click the Request Supplement link. If you are unable to login, or pending registration, the Request Supplement link is also …
B2B | Create Assignment
Rental job aids ERAC ERAC Portal ARMS repair status updates ARMS data manager enrollment guide ARMS auto and data manager quick reference
B2B | Auto Glass
If the customer is not satisfied with the repair, State Farm will pay for the replacement of the windshield. The cost of the repair is credited toward the replacement to avoid overpayment of the claim.
State Farm - Request Supplement
The Auto Claim Supplement Dashboard is now available to all repair facilities who are registered with B2B and do not participate in the Select Service Program.
Welcome - B2B
Repair Facility (conventional vehicle and paint repairs) Service Provider (mechanical, PDR, auto detailing and customization, etc.) Other Vehicle Type Repairs (motorcycles, trailers, campers, …
B2B | Claim Services
Auto repair facility survey Complete and submit the repair facility survey. Login is required to complete the survey.
Select Service® repairers can use Create Assignment when a customer filed a claim but did not inform State Farm® of the repair facility. Below is information on how to submit an assignment online.
B2B | ARF Survey log in
Auto repair facility survey Users are now required to log in to complete the Auto repair facility survey. Log In
Request Supplement
Repair facility to submit new request supplement for auto claims.
Select Service® repairers that have the Select Service role on B2B have access to create an assignment in addition to other functionality like view RPM reports, submit Auto Repair Facility (ARF) …
ARMS® Automotive Reporting Once your shop is enrolled in the ARMS® Automotive Application, a link prompts you to download the ARMS® Automotive Exchange. The repair facility is guided through a …
ate Farm estimatics review in the customer’s repair concerns. This may involve an in-person inspection from a State Farm appraiser or a discussion and request for photos from
Claim Services Icon located on the homepage Auto Repair Request Supplement icon located on the Claim Services page Request Supplement icon on the Auto Repair Supplement page
The form will not let you proceed until one of the following radio buttons has been selected. For the Supplement Request Type, there are 5 options: Parts Price Labor Time Change Repair/Replace …
password. If you forgot your B2B ID or password use the corresponding Forgot your B2B User ID or Password links within the B2B Login section. Note: The Supplement Request Dashboard requires …
Welcome to the new and improved Shop Claim View Additional claim information has been added including Deductible, Loss Details, link to State Farm estimate, and additional payment details. A …