Learn which power adapter and cable to use to charge your phone. To assist in troubleshooting, you can call your phone as described in the “Troubleshoot your screen” section below.

Connect your phone to your computer's USB or USB-C port with a cable that works. Disconnect the cable from your phone, then reconnect it within ten seconds. If you see a battery icon within one …

If you get a “Check charging accessory” notification, it means your cable or USB power adapter may not be supported by your phone or it might be broken. This can make your phone charge very slowly or …

Try to troubleshoot using your phone's buttons. With your phone plugged in, press and hold both the volume up button and the power button at the same time for at least 20 seconds.

With your phone plugged in, press and hold both the volume-down button and the power button at the same time for at least 20 seconds. If you see a red light, your battery is fully discharged.

If your phone’s USB-C port appears burned, melted, or corroded, learn how to file a warranty claim or find an authorized repair partner.

Remove your phone case to ensure that it doesn’t interfere with your charging plug or wireless charger. For best charging performance, use a wired charging plug.

On most phones, you can check how much storage you have available in the Settings app. Settings can vary by phone. For more info, contact your device manufacturer. Your phone can start having issues …

If your phone doesn't respond or stays blank, you can use your phone's buttons to trigger a factory data reset. If an app that you downloaded caused the issue and you reinstall that app, the problem could …

With your phone plugged in, press and hold both the volume down button and the power button at the same time for at least 20 seconds. If you see a red light, your battery is fully discharged.