Online retailers are increasingly being targeted by money laundering schemes, as criminal networks exploit refunds, ...

Agentic AI is pushing online commerce beyond chatbots, forcing brands to rethink how shoppers discover products and stay ...

Retailers are bracing for a predicted post-holiday surge in returns as customer service teams and back-office operations face ...

Walmart and OpenAI’s October partnership could be the most significant shift in e-commerce since the “Buy Now” button. By integrating ChatGPT, Walmart is collapsing the shopping funnel. No search bar.

More than four out of five consumers agree that high-value content — detailed descriptions, multiple images and videos, and customer reviews — is more important to them when they’re making a ...

Retailers are bracing for a predicted post-holiday surge in returns as customer service teams and back-office operations face mounting pressure from fraud, refund abuse, and rising costs. Nimble’s ...

Shoppers aren’t rushing anymore — they’re pacing. Retailers have taken notice, moving beyond one-day flash deals and stretching major sales events across multiple days or even weeks. From holiday ...

Ad spending growth trends were mixed across the largest U.S. digital ad platforms in Q3, while pricing growth was weak, according to a report released today by an independent performance marketing ...

Packaging is more than a product vessel. It serves as a strategic tool for storytelling, trust-building, and delivering immersive brand experiences. Retailers and brands that leverage packaging as a ...

Conversational AI is playing a larger role in e-commerce, but many digital shopping assistants still fall short, plagued by clunky pop-ups, generic responses, and rigid keyword-based searches that ...

As retailers continue to explore how artificial intelligence (AI) can improve their business, agentic AI represents a seismic shift. Agentic AI is autonomous intelligence that can learn and act ...

The U.S. Postal Service is warning consumers about a growing scam called “brushing,” where unsolicited packages are sent to harvested addresses to inflate the reputation of an unscrupulous online ...