AI processes may not be the headline-makers, but they’re the backbone of how organisations create value, manage risk, and serve customers at scale ...

Effective management of essential retail provisions of in-store essentials such as packaging and hangers can save costs and ...

There are powerful opportunities for service workers and AI to develop a two-way relationship in an era reshaping customer ...

The gap between AI's evolution and regulatory frameworks isn’t a reason to delay action: it is precisely why organisations ...

For all the advances in chat, email and bots, people turn to voice when it really matters, whether frustrated, confused or in ...

Dynamic pricing is under scrutiny again, with customers accusing companies of behaving unfairly by adjusting prices in real ...

Adopting AI with FinOps principles in mind grants financial visibility, alignment across teams, cost control and the ability ...

Andrew Zakonov, who is creating AI agents at JetBrains, argues that AI agents are redefining the programmer’s role ...

Geospatial data is transforming ESG from self-reported claims into verifiable, investment-grade evidence – Alastair Greener ...

The organisations gaining the greatest benefit from AI are the ones whose leaders understand it well enough to apply it where it truly matters ...

Cameras are essential tools in robbery prevention. However, they have shortcomings and 3D AI and LiDAR provides a useful ...