Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves ...
Opinion
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OPINION | Why Airline Disruptions Are Now A Communication Problem, Not An Operations One
When travel goes wrong, passengers rarely remember the disruption; they remember the silence that followed. A timely, clear update can restore confidence in ways even the best loyalty programmes ...
Dr Nidhal Abdulaziz, Associate Professor at Heriot-Watt University Dubai, examines how artificial intelligence and automation ...
Siri, Alexa and other virtual assistants are turning from clunky robots into smart agents, while $500 bln OpenAI may be ...
St. Louis, MO (May 15, 2024) — Interface Systems, a leading managed service provider of security, actionable insights, and purpose-built networks for multi-location businesses, today announced the ...
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