A hotel room in China was left in a shocking state after a long-term guest allegedly ignored basic cleanliness norms, triggering outrage online and leaving staff stunned by the scale of the mess. A ...

A Pacific Islands Club employee is accused of filming a South Korean tourist and his daughter while they were in a hotel restroom, according to a magistrate's complaint filed in Superior Court.

The Guam Police Department launched on Oct. 21 an Internal Affairs investigation “to evaluate the response” of its personnel in a recent case involving a hotel employee’s alleged secret filming of a ...

Housekeepers from top hotels shared the small gestures guests can make to make cleaning services more efficient. Some pointers include hanging up damp towels, organizing personal items, communicating ...

The Liberty Hotel, a luxury property in Boston’s Beacon Hill neighborhood, has publicly apologized for ejecting a lesbian couple after a security guard mistook one of the women for a man and objected ...

The Liberty Hotel — a five-star Boston hotel that lied about removing a lesbian couple from a women’s restroom after mistaking one of the women for a man — reached a settlement with the couple by ...

A Boston hotel will make a $10,000 donation to an LGBTQ group and take other measures to settle a discrimination complaint involving a patron who was ejected from a women’s restroom at the ...

Do your bath towels develop the same off-putting musty odor, no matter what you do? Your cleaning routine or the towels themselves might not be to blame — the problem might be where you hang them ...

Five tourists from Gujarat attempted to evade a Rs 10,900 restaurant bill in Rajasthan by feigning restroom breaks and fleeing. Their escape was thwarted when their vehicle got stuck in traffic near ...

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A man buying and selling gold, silver and other precious items out of an Edina hotel took a bathroom break and returned to find thousands of dollars in inventory stolen last month. Police say they may ...