LISTEN | How to make a health-care complaint and get results: White Coat Black Art26:30How to make a health-care complaint and get results Charles Kinch spent over four years complaining to the B.C.

New car owners are experiencing more problems in the first 90 days of ownership than ever before. Buick took the top spot in the 2022 J.D. Power Initial Quality Study, but the headline isn’t the ...

Flying can be a hassle even under the best of circumstances. When trips are marred by delays, cancellations and mishandled luggage, air travel can become a nightmare. In 2024, customers lodged a ...

In 2024, claim handling accounted for 65.2% of closed complaints. Here’s a deep look by claim, insurance and coverage type, and disposition. Consumers are increasingly filing insurance complaints as ...

As a DTE Energy customer, Alex Green IV has taken a step that many fed up with their utility companies never pursue. He’s one of just 25 consumers who filed a formal complaint with the Michigan Public ...

The federal government is taking steps to address the rising number of scams plaguing the troubled residential solar industry. The U.S. Department of the Treasury, the Consumer Financial Protection ...

Three of the most budget-friendly airlines in the U.S. generated the highest rate of passenger complaints, an analysis from the U.S. Public Interest Research Group (PIRG) finds. Researchers at PIRG ...

The Denver-based ultra-low-cost airline racked up twice as many complaints per passenger as the next-worst airline, according to a new report. Through its online complaints and comments portal, the ...

Sam is a bespectacled 6-year-old with a winning smile and a penchant for dinosaurs, as evidenced by the roaring Tyrannosaurus rex on the back of his favorite shirt. “He loves anything big, and ...

But for all its benefits, the smart home can be complicated, confusing, and occasionally maddening. It’s also hard to keep up with all the changes. New gadgets are arriving daily, new features come to ...

A musical that captures the sweep of history in all its complexities without sacrifice of character or credibility is no easy feat. But “Suffs,” which tells the story of the final push to achieve the ...

ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Only a few hours elapsed between the time that Carl’s pay ...