If you spend a majority of your day sitting at a desk, finding ways to incorporate some movement is important. A number of studies have shown that prolonged sedentary behavior increases your risk for ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

On the Ground A journalist was physically present to report the article from some or all of the locations it concerns. Subject Specialist The journalist and/or newsroom have/has a deep knowledge of ...

If you are facing problems and wondering how to get Help with File Explorer in Windows 11/10, then this post lists some helpful How-To links as well as built-in support options, as well as Help Desk, ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

President Donald Trump announced a trade deal with Japan, which he said includes a 15% tariff rate and $550 billion of Japanese investments in the U.S. A card on his desk with details of the deal ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Rose Maura Lorre Rose Maura Lorre is a writer who has reported on turkey ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...