About Tom Whiteside Chrysler Dodge Jeep Ram Chrysler: ...

A new study suggests that car dealership service centers are losing business to general repair shops as repair costs and the frequency of repair visits are on the rise. The study was recently ...

A couple studies released late last week focused on the service side of the dealership, with one online survey showing customers may need a bit more incentive to visit in-dealership repair shops over ...

Jennifer Lewis-Hodgson was working as an assistant in a body shop when an insurance appraiser she worked with recommended her for the collision center manager job at Grossman Chevrolet-Nissan in Old ...

When a car needs to be serviced–whether it needs a routine oil change or major work, like a new transmission–the car owner needs to decide if it would be better to go to a car dealership or to trust a ...

Nobody likes taking their car in for service, but Porsche and Subaru owners dislike it the least. Those brands earned the top spots in the premium and mass-market segments, respectively, in the 2025 J ...

Dealership service centers across America are raking in cash for auto dealers and industry-wide, this March was the best in the last five years in terms of revenue. This was achieved despite repair ...

Dealership service departments are losing loyalty: a new report shows customers face scheduling delays, poor communication and repeat repair visits. Dealerships are losing service customers due to ...