We study the staggered introduction of a generative AI-based conversational assistant using data from 5,000 customer support agents. Access to the tool increases productivity, as measured by issues ...

His observations have sparked conversations among viewers. An Indian software engineer living in Sweden for the past four years has drawn attention online after sharing his experience with Sweden's ...

An Indian techie in Sweden shared how government work finished in minutes, sparking reactions from users who related to slow processes back home. An Indian tech professional living in Sweden for the ...

The boss of Stoke-on-Trent's main hospital has admitted 'there are things we can do to improve' as A&E patients are waiting too long to be seen and ambulances are left stranded. The latest crisis at ...

Becoming a top-tier Robotics Process Automation (RPA) consultant means more than just knowing how to use the software. It’s about understanding the bigger picture and how automation can genuinely help ...

Drivers are stuck in queues today - trying to get off a Stoke Station car park. They have parked on car park three which has free 20-minute pick-up and drop-off parking. But drivers have been stranded ...

Following months of sell-out pop-ups, more than 5,000 puddings sold, and queues down the street, a viral pudding brand has found a permanent home in Manchester. Buttercup Pudding Bar & Bakery is ...

After a weekend of familiarisation for both passengers and service staff, the situation on the ground continued to be smooth on Monday (Dec 1) morning — the third day of the East-West Line (EWL) ...

Popular brand Miniso opened the doors to its new store at a West Lothian shopping centre on Saturday. The Chinese household shop welcomed customers into the new store at The Centre in Livingston with ...

Tiverton councillors have unanimously backed a call for urgent intervention after residents were left queuing for hours to collect essential medicines – only to find their prescriptions missing or out ...