In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.

With 9 million members, Air Canada’s Aeroplan program offers global travel rewards, partner perks, and even ways to earn ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

American Express has announced upcoming changes to Platinum card lounge access, effective Jan. 1, 2027. Cardholders will be ...

Discover how to climb tiers at Crown Coins, McLuck and RealPrize casinos to unlock benefits from coinback percentages to ...

Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to ...

Investors are still behind co-brand credit cards, as seen in Imprint’s $150 million financing. The company, Imprint, raised ...

Loyalty programs aren’t what they used to be —but retail experts say these six put the customer first instead of simply ...

Many loyalty programs collect detailed purchase histories and preferences, and increasingly use algorithms to offer targeted promotions. A customer deemed “high-value” may receive fewer incentives, ...

Your loyalty points were never really yours. Now the law might finally admit it. New Ontario legislation may allow points to expire, reversing an expiry ban currently articulated in the Protecting ...