A cornerstone of Rhode marketing is tapping into content not created by the brand. By amplifying user-generated content and ...

Most artificial intelligence applications make a call to a server to access a large language model. That can be slow and ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Amazon's Alexa is learning more about you than you might expect. Here's how to access and listen to the recordings it's keeping of your voice.

Amazon's latest push to compete in the AI space, fronted by its new frontier AI agents and Nova Forge service, could mean ...

Santa has a hotline, and you can call him to find out if you're on his "Nice List" or let him know what gifts you're looking forward to on Christmas.

Santa has a hotline, and you can call him to find out if you're on his "Nice List" or let him know what gifts you're looking ...

Amazon Prime is working to restore consistent delivery to people who live in the 47274-zip code, after many complaints and the creation of a Facebook page demanding delivery ...

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

The ideal way to manage customer expectations then would be to identify the strengths and weaknesses of human and bot interaction and establish a hybrid approach where the strengths of each component ...

Amazon’s quietly massive bet on satellite internet, now branded Amazon Leo. But actually, this could be more than $10 billion gamble, but something that could eventually reshape the company’s growth ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...