“Survey fatigue is real,” says Brad Anderson, President of Product and Engineering at Qualtrics. He acknowledged that many ...

AI agents are beginning to automate routine work across every profession, changing how jobs are structured and where humans ...

In an era of declining margins, retailers are looking to build high value relationships with customers that don't necessarily ...

"There's no communication. I left maybe 9 voicemails. I've sent an email, and still no one has responded back to me." ...

If you’re booking a stay on a vacation site like Vrbo or Booking.com, how do you know that you’re getting what you’re paying ...

Online banks offer generous APYs that most brick-and-mortar banks can't match. If you want to make the switch to online but ...

Kate Hudson admits to PEOPLE that she does not answer emails and that it’s best to give her a call: 'I don’t want to look at ...

UPPER MICHIGAN, Mich. (WLUC) - Upper Peninsula Power Company is reminding its customers, and the public, that winter weather ...

China's state iron ore buyer is using increasingly hardball tactics against mining giants such as BHP to tighten its grip on ...

While generative AI might have many noble uses, scammers are using it to clone voices, create deepfakes, and a lot more. Here's how you can stay safe.

To manage your inbox, you need dedication. You need a plan. You need acronyms. One such acronym is RAFT, which will literally keep you afloat in the sea of emails you receive every day. You can ...

Agentic AI is pushing commerce beyond chatbots, requiring brands to rethink discovery, loyalty, and how customer data drives ...