Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves customer issues in real-time. This technology understands natural speech, ...

The proliferation of e-bikes and its effects on street safety are among policymakers’ biggest worries. Critics say the apps incentivize workers to ride dangerously and take risks in order to make ...

Weekly roundup exploring how cyber threats, AI misuse, and digital deception are reshaping global security trends.

Discarded boxes and crumpled packing paper have become a permanent feature of modern life, mushrooming into mini-mountains in halls and spare rooms in the run-up to Christmas.