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1dOpinion
A year of putting veterans first
Under President Trump’s leadership, the Department of Veterans Affairs has made significant improvements in customer service, ...
American Airlines is using AI, automation, and data to deliver smarter discovery, transparency, reduced friction, and ...
UPPER MICHIGAN, Mich. (WLUC) - Upper Peninsula Power Company is reminding its customers, and the public, that winter weather ...
AARP denied any wrongdoing but agreed to the payout to end the litigation, which has been pending in federal court in ...
As economic volatility intensifies amid technological disruption, climate risks and geopolitical shocks, women-led micro and ...
In October, NBC Connecticut Responds helped Mitchell Boyer, a teen competitive climber in Glastonbury, and his mother, ...
LOUISVILLE, Ky. (WDRB) -- Reaching customer service agents can be tough since many companies don't even list phone numbers anymore. Now, Amazon has released a warning about a new surge in fake ...
SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...
TROY, Mich.: 30 Jan. 2025 — Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Care Study SM —Volume 1, ...
TRACY, Calif. -- Facebook and Instagram users have long complained there is no way to get help when hackers take over their accounts. There is no phone number to call, and online help pages lead them ...
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