The deployment of AI and ML tools presents a growing opportunity to improve customer engagement and boost revenues for financial services providers. [iStockphoto] Financial service providers are ...

When we hear about customers' satisfaction with their internet providers, it typically has a negative tone to it. We often see users complaining about slow speeds, network outages, unhelpful customer ...

Choosing the best internet provider involves balancing speed, price, reliability, and availability. Top national providers for 2025 include GFiber, AT&T, and Verizon 5G, each with distinct strengths.

TL;DR: Discord reported that sensitive data from about 70,000 users, including government ID photos, was exposed due to a breach at a third-party customer service provider, 5CA. However, 5CA denies ...

Update, October 10, 2025: Discord has confirmed 70,000 users were affected by a recent data breach affecting a third-party customer service provider. In a statement shared with The Verge, the platform ...

One of Discord's third-party customer service providers has been infiltrated by an unauthorized party who was able to gain access to users' information. Discord said it recently discovered the ...

Discord has revealed that one of its third-party customer service providers has been compromised in a recent data breach by an unnamed group, raising serious concerns about safety and security.

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...

Rachel is a writer on Game Rant. She has been playing video games since the original Nintendo Entertainment System. She spends lots of time (and money) on games like Marvel Rivals, Halo, Mortal Kombat ...

The company is emailing users impacted by the breach. The company is emailing users impacted by the breach. is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 ...

LOUISVILLE, Ky. — RiverLink is swapping out who handles their customer service, citing that over the years, there have been too many issues with invoicing and customer service hold times. “We all have ...