Data collected under the Death in Custody Reporting Act has some serious problems. Here’s how we fixed some of them.

Emerging AI-powered data discovery and semantic search tools promise to cut through the fragmentation, helping CX teams turn ...

The Asian Development Bank and its partners piloted the Poverty Impact and Vulnerability Evaluation (PIVE) tool in the ...

DroneShield's revenue surge and hardware demand make it a buy after recent governance issues. Read here for an analysis of ...

We treat Sheets like a piece of digital paper. We enter data, and when we need to find an answer, we manually scroll. We waste time hunting for rows or applying temporary filters that shuffle our data ...

For decades, the FDA made it nearly impossible to know which factories were manufacturing your generic medications. ProPublica built a tool to show you. Here’s how we did it.

Grafana is a terrific data visualization utility, and when used with a proper database app, can turn into a gorgeous ...

The NAIC is retooling efforts to improve climate change modeling and be better prepared for its impacts on the insurance industry.

Mid-Atlantic Permanente Medical Group shows how trusted data and technology can turn value-based care into better outcomes, ...

Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Retailers now collect vast amounts of shopper data every day. Cameras track movement patterns. Heat maps show where customers ...

Cities and localities can use shared, disaggregated data and cross-sector dashboards to detect stress early, target services ...