Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...
SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...
Kahuna Labs Co-founder and CEO Sanjeev Gupta said, “I am absolutely thrilled to welcome Judith Platz to Kahuna Labs. Judith has been at the center of the most important shifts in customer support over ...
The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...
Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...
CALGARY, AB – December 22, 2025 – PRESSADVANTAGE – Future Green Irrigation, a Calgary-based irrigation contractor specializing in irrigation installation, repair, seasonal startup, winterization, and ...
Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...
Japanese e-commerce giant Askul Corporation has confirmed that RansomHouse hackers stole around 740,000 customer records in ...
Grant Blair, Bloomfield, Connecticut Former educator and tech professional urges businesses to rethink customer care as a ...
Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.
Discover what most teams miss when rolling out support automation, including change management, data readiness, human ...
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