KINGSTON, Jamaica — B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award. The award was presented on ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Industry Veteran to Build National Sales Team and Invigorate Preventative Maintenance Program as Part of Bold Growth Strategy With a proven track record in the HVACR and plumbing industry, Gugenheim's ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Feb 3 (Reuters) - (This Feb. 3 story has been refiled to change the image, with no changes to text) U.S. health insurer Cigna Group (CI.N), opens new tab will hire more staff in people-facing roles ...

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...

Flow Service Partners was formed in 2021 through the combination of Perfection Heating and Air and Altstadt Plumbing Quad-C invests in the middle market Quad-C Management made an investment in Flow ...

The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot's BOGO deals. As is often the case, issues will arise, and speaking ...