Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

The Delhi High Court has awarded Rs 1 lakh to a credit card customer. This comes after the customer faced harassment from a bank's recovery agent. The court also ordered the bank to reverse Rs 76,777 ...

KINGSTON, Jamaica — B2B Service Support Officer at Flow, Alicia Tucker has received the Consumer Advisory Committee on Utilities (CACU) Customer Service Distinction Award. The award was presented on ...

Fintech companies are concerned about the new customer consent process for accessing unified Mutual Funds portfolios via a single dashboard, which is scheduled for implementation in January 2026. They ...

I have an issue with Flow. My Ya’ad and Road service with Flow was disrupted during the hurricane in July 2024. Several calls have been made to them about the situation to no avail. On January 9, 2025 ...

New research by the Institute of Customer Service (ICS) reveals half of consumers feel that service is overly automated Generative AI is making lots more possible when it comes to customer service ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

There comes a time before every big purchase when you might ask yourself, “Do I really need this?” If you don’t pause for a moment — and if you tend to blow your budget as a result — then you need to ...

GoDaddy's Q1 2025 results show stable revenue and margin growth, but customer base decline signals market saturation and limited upside. Growth is driven by ARPU increases in the Applications & ...

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