Facebook and Instagram users express frustration with Meta after NBC Connecticut helps reinstate their accounts

In October, NBC Connecticut Responds helped Mitchell Boyer, a teen competitive climber in Glastonbury, and his mother, ...

Facebook is testing a link-posting limit for professional accounts and pages

Over the last week, several users have spotted Meta’s test, which impacts link posting. Social media strategist Matt Navarra ...

New Meta 'support hub' launches, but real people still can’t reach a human for help

ST. LOUIS — On Dec. 4, Meta announced a new support hub for those with Facebook and Instagram accounts. The company said they ...
CNET

Meta Combines Facebook and Instagram Support Into a Single Hub

Blake has over a decade of experience writing for the web, with a focus on mobile phones, where he covered the smartphone boom of the 2010s and the broader tech scene. When he's not in front of a ...
TechCrunch

Meta centralizes Facebook and Instagram support, tests AI support assistant

Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.” Within the ...
about.fb

Making it Easier to Access Account Support on Facebook and Instagram

We’re making it easier to access 24/7 account support on Facebook and Instagram with new tools like a centralized support hub. In the past year, new account hacks decreased by more than 30% globally ...