CenturyLink has asked Minnesota regulators to eliminate or modify what it calls archaic telephone rules — at the same time two state agencies say the company is violating those regulations and several ...

Minnesota utility regulators Thursday unanimously rejected CenturyLink's petition to abandon or modify key landline service rules, saying it would hurt consumers who depend on hard-wired telephones.

CenturyLink customers in Essex may soon see a stop-gap solution to outages and poor phone service there, but the plan proposed by the telecommunications giant raises as many questions as it answers.

After receiving years of sub-par phone service from CenturyLink, the residents of Essex are asking if they will once again be forgotten in the state’s recently announced “solution” to the problem. At ...

Nancy Tomhave, who lives in St. Paul’s Hayden Heights neighborhood, won’t be taking calls from some loved ones on Thanksgiving, and not for lack of trying. Carolyn Ross, who lives across the city near ...

UPDATE @ 11:32 p.m.: Internet and phone provider CenturyLink is reporting that outages in Lebanon, in southwest Ohio, have been traced to a fiber damaged in Dayton, the county's emergency services ...

After a late July storm, southern Albemarle County resident Melissa Riley went more than 50 days without internet or phone service before CenturyLink resolved the problem just this past Friday.

OMAHA, Neb. (WOWT) - After an investigation into CenturyLink last week, 6 News had a surge in similar complaints about the communications service provider. Some customers say the phone and internet ...

N.C. (WITN) - An Eastern Carolina community that went without phone service for nearly a month is able to take calls again. A CenturyLink spokesperson said a technical issue caused a phone outage and ...

The advent of the internet era took the world by storm. Where letters and telegrams used to take ages to deliver, the internet turned the whole picture around. The world now is pretty much an advanced ...

PLYMOUTH, Minn. — A metro family is demanding answers after a prolonged phone service outage has left their 95-year-old mother cut off from her children. The trouble began Last Thursday, Oct. 9, when ...

Jan. 13—Kim Minkoff is one of dozens of people who live east of Astoria who say they have been without phone and internet service since an icy winter storm in late December. Thousands of homes, ...