Chandra Prakash Gupta was arrested on December 13 under the Prevention of Money Laundering Act. Meanwhile, other key accused, ...

OTTAWA - The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an influx of calls during the upcoming tax season. Melanie Serjak, an ...

The call center was designed to give an impression of a legitimate international customer-support centre and the accused, who are fluent in English, used to call foreign nationals on the pretext of ...

Call center software has become increasingly sophisticated with AI-powered features and advanced integrations, so it pays to do your research before investing in a call center platform. Why outsource ...

The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. A sign marks the ...

1:52 CRA call centres slow to answer, give inaccurate advice, auditor general says A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and ...

Sensors are the unsung heroes of modern life. They keep us safe, alerting us to everything from fire, flood and house intrusions to low blood sugar levels and slow punctures. But alerts without action ...

4:32 Parliament erupts in cheers when Liberal minister asks about CRA wait times Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans. The company, LimeChat, has an audacious goal: to make ...

Developers work inside the office of AI startup LimeChat in Bengaluru, India, August 19, 2025. REUTERS/Priyanshu Singh At a startup office in this Indian city, developers are fine-tuning ...

The CBI probe is also on the lookout for bank officials who might have helped the accused fraudsters in opening or operating mule bank accounts, the sources said MUMBAI: A cyber-fraud network, which ...