Wexford-Missaukee ISD high schoolers put their job interview, necktie and handshake skills to the test Friday during the ...

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Barack Obama’s “huge and monstrous” project will soon open to the public. That’s how one Chicago resident described the Barack Obama Presidential Center. It’s set to admit guests later this year. Mr.

Johnny C. Taylor Jr. tackles your workplace questions each week for USA TODAY. Taylor is president and CEO of SHRM, the world's largest trade association of human resources professionals, and author ...

DALLAS — A call center in North Texas is closing, impacting more than 100 employees, according to filings with the Texas Workforce Commission. Telvista Inc. is closing a facility it operates at 8585 N ...

Thinking about a job in a call center but don’t have any experience? It’s totally doable. A lot of people get their start in these roles, and it can be a great way to learn new skills. The trick is ...

Call-center job cuts by Charter Communications could be an early indicator of further disruptions to Maine's labor market, experts say. IMAGE / ADOBE STOCK As Charter Communications lays off all 176 ...

Whitney Leavitt may be down, but she’s not out. A little more than a week after her controversial elimination from “Dancing With the Stars,” Leavitt announced during a tell-all interview on the ...

Allianz SE is in talks about potential job cuts at its assistance and travel insurance subsidiary Allianz Partners as it seeks to use more artifical intelligence. The cuts will likely affect call ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...