Good day, and welcome to the CarGurus Fourth Quarter and Full Year 2025 Earnings Conference Call. Please note, this event is ...
In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.
AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...
The pharmaceutical industry invests billions of dollars 1 in digital tools and technologies. But for all the online surveys, feedback loops, and digital portals introduced to improve the patient ...
Shareholder/Analyst Call February 17, 2026 7:30 PM ESTCompany ParticipantsPatrick Redmond O'SullivanEdward Chung - CEO, ...
There is a classic Saturday Night Live sketch where Roseanne Barr "helps" a customer by saying exactly what every representative is actually thinking. I’ve even seen that sketch used as a training ...
Cigna Corporation (NYSE:CI) Q4 2025 Earnings Call Transcript February 5, 2026 Cigna Corporation beats earnings expectations.
News5 Cleveland News Director Jodie Heisner discusses her newsroom's AI guidelines, gives examples of how journalists use AI ...
The question isn’t whether to outsource but how it can enhance the customer service experience, lower operational risk, and ...
OpenAI has launched a new Codex desktop app for macOS that lets developers run multiple AI coding agents in parallel, ...
From One Battle to Another to Marty Supreme, supermarket magnates, professors and special agents have been stealing scenes on screen ...
Allison Nixon had helped arrest dozens of members of The Com — a loose affiliation of online groups responsible for violence and hacking campaigns. Then she became a target.
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