A major insurance company has apologised to its customers as the insurer is being sued for over $3 million for misleading advertisements, Australia’s financial watchdog has alleged.

Tens of thousands of Budget Direct car, home, and motorbike insurance customers were overcharged, according to ASIC.

Almost 40,000 Budget Direct customers lost their online discount after making policy changes in the first year, amounting to a collective loss of $3.3 million.

Australia's financial services regulator is suing Budget Direct's underwriter, Auto and General. The Australian Securities ...

The low-cost insurer and its owner left policyholders more than $3 million out of pocket by removing special offers when they made simple changes.

The corporate regulator claims millions saw ads promising up to 30% online discounts but tens of thousands later lost those savings after routine policy changes ...

Tens of thousands of Budget Direct customers lost online insurance discounts they were promised and were overcharged for premiums as part of ...

Tens of thousands of Budget Direct customers lost online discounts they were promised and were overcharged for premiums as ...

LTV (Lifetime Value): The total predicted value a customer will generate over their relationship with the company.

With some of the craziest winter weather sweeping across the US in decades, it’s more important than ever to stay safe on the roads. And while preparing your car for winter driving is essential, you ...

Recognition by USA TODAY highlights Elephant’s ongoing commitment to delivering outstanding care and protection to its ...

Founder, CEO, President & Director, highlighted 2025 as a pivotal year, stating "We delivered exceptional results in our P&C insurance vertical as auto insurance carriers and agents accelerated ...