Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

Phoenix residents calling 911 will now be asked if they need a behavioral health expert to respond to an incident rather than a police officer.

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

Samantha Vincent is a 911 operator, and an ‘elf’ who’s busy getting letters ready for Santa to see. “Hey Santa, I’ve been ...

A 911 dispatcher and deputy in Osceola County were honored for their actions when they helped a 9-year-old boy’s life from<a ...

A Camp Mystic staffer pleading with a 911 operator to send help immediately. Five months after catastrophic flooding killed more than 100 people in a single hard-hit county in the Texas Hill Country, ...

Chuck Potthast's son apparently found his body ... and he told the 911 operator his dad was bleeding heavily -- and didn't look alive.

Plane makes emergency landing on Florida's I-95, crashes into Toyota Camry in dramatic freeway incident. Pilot and passenger unharmed, driver hospitalized.

Authorities have released the 911 call made by a witness moments after a car plowed through the front entrance of a<a class="excerpt-read-more" href=" More ...

Google announced that Android users can try a feature called Emergency Live Video, which lets dispatchers send a link to set up a video call.

Sherrone Moore is currently in custody but has not been charged after being detained by police on the same day he was fired by the University of Michigan ...

The $24 million project has been years in the making, and county officials say it prioritizes public safety and supports the mental health of its staff.