Fiber line cut disrupts 911 services in Gillespie County, with emergency calls rerouted to alternative phone numbers.

NASHVILLE, Tenn. (WSMV) - Five years after a Christmas Day bombing knocked out phone service across Middle Tennessee, Metro ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on ...

WARREN — Trumbull County 911 Director Tacy McDonough has been asked to see how other communities have handled nonemergency calls that ...

Martyna Wohner said she still loves her job, despite having to answer the phone calls from hundreds of panicked callers after ...

Staff at Wheaton High School spent 12 minutes on hold to report a stabbing that resulted in minor injuries because they did ...

More than a year after NBC Bay Area filed a public records request seeking the emails of the former leader behind ...

Madison County 911 has issued a reminder to residents about essential emergency contact information, especially important during the holiday season. In a recent Facebook post, officials emphasized the ...

Kenyans are urged to report dangerous driving using 999, 911 or 112 as road deaths rise ahead of the festive season.