Police rescued a Chinese national after receiving a 911 emergency call and arrested two of his compatriots who allegedly held him captive in Parañaque City ...

Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

While slipping my “smart” watch off my wrist early one evening, that smartypants contraption dialed 911. By the time I ...

Heartland Ambulance Service EMD call-talkers help with medical calls. They stay on the phone with callers and can provide instructions until EMS arrives.

Fiber line cut disrupts 911 services in Gillespie County, with emergency calls rerouted to alternative phone numbers.

San Mateo, California adopted a new approach to mental health 911 calls by pairing police with mental health clinicians.

A Maryland legislative workgroup recommends the creation of a statewide 311 system, filling in the gaps for jurisdictions ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, ...

WICHITA, Kan. (KSNW) — Sedgwick County Emergency Communications’ non-emergency phone line will be active as people ring in the new year. The county said starting at 9 p.m. Wednesday, residents can ...

As Partners in Care enters its fifth year and Responders Engaged and Committed to Health (REACH) rounds out its third, ...

Briana Fair, a mental health clinician with the San Mateo Police Department, received a dozen voicemails from the same ...

The emergency medical service provider said it found cardiac emergencies rise by more than 30% on Christmas Eve.