The AI landscape has moved beyond the "conversational" era, defined by human-to-machine dialogue, into the "agentic" era, ...
Over the past few years, technology has been somewhat of a moving target. In one area, AI, cryptocurrency, and big data have ...
Trillions of dollars are being transferred by the international financial community to sustainable investments that adhere ...
In order to manage client interactions, address problems, and improve customer happiness, contact centers are essential. AI ...
Making mistakes when starting your own business is inevitable, a necessary part of the process, and nothing to be ashamed of ...
Alfa-Bank, which is developing as a leading fintech company, won the "Excellence in Fintech" category at the prestigious Finnovex award on November 12. This recognition highlights the bank's ...
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Stay ahead of the industry with exclusive feature stories on the top companies, expert insights and the latest news delivered straight to your inbox. Subscribe today. Customer support is moving far ...
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