Technical Communication and Marketing Communication professionals often seem to be at odds with each other in providing content about the products and services offered by organizations. At TechWhirl ...

I attended the STC’s Virtual Conference: Technical Communication Content Strategy in the Mobile Device Age, Dec 4-7, 2012. I appreciated that so many important speakers organized themselves into a ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

The U.S. Army Corps of Engineers (ACE) manages Tennessee’s Grey Cliffs lake and wilderness to control flooding and generate hydro power. For generations, it’s also been a beloved recreation area. At ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Following a successful presentation to STC Phoenix on Plain Language and Simplified Technical English, NAU Senior Lecturer Erika Konrad and alumna Karen Field Carroll joined TechWhirl for a Fast 5 ...

Editors Note: This Content Quality Review Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and deliverables. We ...

In a classic detective story, the intrepid investigator sets out to discover the true story behind an event—in literature, perhaps a murder or theft. But in editing, we’re trying to find the author’s ...

I was browsing through a long list of contract opportunities for technical writers on the Internet, when I spotted one from a manufacturing company looking for a documentation specialist. It stated ...

Within the software industry, writers don’t always project a high-profile role. If you’re a writer in software, you may find yourself on the outside of projects looking in, or even worse, forgotten ...

Editor’s Note: The following piece, by M. Katherine Brown, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Mention team ...