In recent days, Concentrix Corporation launched a suite of pre-built, emotionally aware conversational AI agents, covering product support, order status, appointment scheduling, and collections, built ...

American’s new aircraft—Boeing 787-9P and Airbus A321XLR—planes that will be flying busy routes like New York to Los Angeles ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

Dish Network leveraged ambiguity around the term in licensing deals with Warner Bros. Discovery and Disney to offer ...

CaterCow reports a surge in customer aggression towards retail and restaurant workers, making the 2025 holiday season exceptionally stressful.

Industry Recognition -- Named a leader and "fast mover" in the GigaOm Radar for application and API security, citing strengths in vulnerability detection and bot management. Strategic Investments for ...

Customer numbers for SpaceX's Starlink internet have surged by 1 million in the past six weeks, the company said on X.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.