Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, including 7 leader badges. The strong ...

The Guardian Life Insurance Company of America® (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

The Public Service Commission questioned Gas and Electric representatives about an increasing number of customer complaints.

No, but I don’t have an option. There’s no customer service email on your website; your 'Get in Touch' page sends me round in ...

A makeup artist on Instagram is giving her followers a real look at what it’s like to run a home studio when you live with a ...

Target has seen its in-store business struggle, although it returned to positive same-store sales in its most recent quarter.

Ronald Spektor, 23, has been charged with impersonating a Coinbase customer care representative to trick victims into turning ...

Dr. Phone Fix Canada Corporation (TSXV: DPF) ("Dr. Phone Fix" or the "Company"), one of Canada's fastest-growing consumer ...

Since the beginning of this year, Verizon has frustrated its customers with several pricing changes and the removal of ...

Eric Orde, 89, says the power bill for the cottage he’s owned outside of Annapolis Royal for 35 years is usually around $50 — ...

Comcast, which offers cable TV, phone, and internet services under its Xfinity brand, is doubling down on luring back cable ...