For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

CaterCow reports a surge in customer aggression towards retail and restaurant workers, making the 2025 holiday season exceptionally stressful.

In 2023, King’s Hawaiian opened Hello Hilo in Georgia, with Hawaii fusion dishes “to make it more accessible to the everyday American,” Taira said. The menu includes loco moco burger sliders, a huli ...

Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

Revenue Growth Guidance -- Management raised full-year revenue growth guidance to a range of 7.8%-8.5%, with a midpoint of ...

This marks a significant change from previous years, when price ranked fourth on the priority list, Shank said. It also means ...

Lynn Mosher’s ring, given to her by her husband who died 10 years ago, went missing while on a trip from Sacramento to Orlando.

Looking for stocks that can deliver life-changing returns means looking for stocks that have massive upside potential. While purchasing a big tech company that has a strong outlook could be a recipe ...

Wessex Water has achieved the BSI Kitemark for Inclusive Service. The certification recognises the company's commitment to supporting customers needing extra assistance. The water and sewerage company ...

Businesses strive to raise the bar for customer experience (CX) as a way to boost customer loyalty and gain a strong competitive advantage. The emergence of generative AI and agentic AI is opening up ...

Airlines aren't always on the hook when your flight is canceled or delayed. Before you ask for compensation, ask these two questions first.

JACKSON, Mich., Dec. 4, 2025 /PRNewswire/ -- As cold winter weather blankets Michigan, Consumers Energy is saving customer dollars while continuing to make upgrades and programs that will improve ...