Sinch reports that 98% of businesses plan to use AI for customer communication. Trust varies, especially among age groups, as adoption grows.

T-Mobile just made some of its customers very angry. T-Mobile's new CEO vows change at the company after increased customer losses. The phone carrier is ending a convenient option customers.

Kara Greenberg is a senior news editor for Investopedia, where she does work writing, editing, and assigning daily markets and investing news. Prior to joining Investopedia, Kara was a researcher and ...

Chrissy Rasmussen, who is also famously known as Hair by Chrissy on social media, has come under fire after a TikTok user claimed that Rasmussen had barely anything to do with her over-$4,000 hair ...

Tires are the only physical part that touches the ground at all times. This makes them invaluable for safety, performance, efficiency, and comfort. The current U.S. tire market is vast. It encompasses ...

Surveillance video captured the moment a thief who posed as a customer at a Glendale clothing store escaped with thousands of dollars worth of merchandise. The theft occurred at Qualité Los Angeles, a ...

A Starbucks spokesperson said demand for the limited-edition item “exceeded even our biggest expectations” Starbucks Starbucks released glass Bearista cups as part of its new holiday merchandise on ...

That's why, when I recently wrote an article where retail workers shared their worst (and dumbest) customer encounters, other current and former retail employees felt compelled to recall their wildest ...

View post: Amazon is selling a 'top-of-the-line' home gym for just $400 AT&T, one of the top phone carriers in the U.S., is noticing an alarming shift in customer behavior as it battles growing ...

DAVENPORT, Fla. (WFLA) — A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and Nicholas Jones, 18, ...

BOULDER, Colorado — A case could be made that BYU’s defense was mostly responsible for the Cougars winning their first three games, with cornerback Evan Johnson’s two interceptions — including a ...