Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

While the basic cause is a missing file, a user reported that it was apparently removed by malware. Thus, it is advisable to perform a full system anti-virus scan on your system before proceeding with ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Forbes contributors publish independent expert analyses and insights. Kathleen Walch covers AI, ML, and big data best practices. Sep 29, 2024, 11:42am EDT Many companies are turning to AI to help with ...

The Singapore's Best Customer Service 2024/2025 rankings are based on the results of an independent online survey. The respondents are customers in Singapore who have made purchases, used services or ...

TROY, Mich.: 14 March 2024 — While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer ...

Rare is the company today that does not claim to be “customer-centric”. Anyone unfortunate enough to have sought assistance or redress from big business may quibble. Many interactions with customer ...

J.D. Power recently declared Verizon, of all the mobile carriers, provided the best and most reliable coverage. But when consumers have a beef with their wireless provider, it’s usually about customer ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. This camera is what you ...

Bad customer service experiences are all too common. They are the customer emails that take a company too long to acknowledge, problems that bounce from team to team, and interactions that leave ...

The VTech Kidizoom DX2 is the kind of smartwatch you can hand to your tot and worry not as they enjoy exploring its range of on-board games and features. You can safely give them free-reign to ...