Salesforce is scaling back its use of generative AI after facing reliability challenges. The shift highlights growing ...

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Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models. Executives admit confidence in AI has dropped. Salesforce is now prioritizing ...

Salesforce is rethinking its heavy reliance on large language models. Executives say trust in generative AI has declined after real-world reliability issues, pushing the company toward more ...