Consumers will return $850 billion of merchandise this year, and in response 72% of retailers have started charging at least ...

The holiday season will soon come to a close, but the busiest time of the year for product returns is just beginning.

The fees and policies vary. Marshall’s and T.J. Maxx, for example, will deduct $11.99 per package from refunds, while ...

Shoppers in select metro areas are able to get One-Day Delivery or Same-Day Delivery, depending on what they’re buying, as ...

At so-called "bin stores," Houston shoppers can find anything from iPhones to cat diapers that were once returned to Amazon.

Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...