At so-called "bin stores," Houston shoppers can find anything from iPhones to cat diapers that were once returned to Amazon.

Several major retailers are now charging customers to return items even if they are unopened and in perfect condition.

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

“Clothing and footwear, as you can imagine, because fit is such an important criteria, they have higher rates of returns,” ...

After Christmas, shoppers face different return rules at big retailers, Amazon, and local boutiques across Greensboro.

Though product returns come with an environmental cost, consumers and companies are working to minimize the negative impacts.

Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.