Successful organizations will be those that can adapt pricing as quickly as they evolve their product—with a new approach ...

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Both IT and Business Process Services (BPS) outsourcing are migrating to a new operating model, which we at Everest Group call BizOps. This model is a radical reconceptualization of how services are ...

CommScope CIO Praveen Jonnala outlines the strategy that puts culture, focus, and governance ahead of shiny tools.

Philanthropies — be it private foundations, corporate and family funders, LLC’s, or other vehicles for giving — often struggle with the same set of fundamental questions: Are we best leveraging our ...

As much as cloud adoption is about embracing cloud-based infrastructure and applications, organisations that do not change the way they work will not be able to reap the full benefits of the ...

Viaplay Group has unveiled its new operating model and executive management team for the Nordics as it anticipates an economic downturn. Earlier this month, Viaplay issued a warning over its ...

In the United States, there are four major airlines which all have the largest shares of the domestic airline market. Three ...

OpenAI officials have been pretty ambitious when it comes to ChatGPT, especially the lead of the AI model Nick Turley. From launching new versions of the AI model to integrations that will actually ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...