Axis Max Life Insurance has enhanced customer experience by introducing an AI-powered Core-Converse email bot, reducing customer email query resolution time by 30%. This system automates up to 80% of ...

This transformation ensures faster, more accurate responses, reinforcing Axis Max Life's commitment to delivering superior ...

The Guardian Life Insurance Company of America(R) (Guardian) has once again been recognized by J.D. Power, the standard bearer in evaluating and certifying companies for outstanding customer service.

See Mutual of Omaha’s coverage options, term life costs and customer satisfaction ratings Written By Written by Insurance Staff Writer, WSJ | Buy Side Kimberly Lankford is an insurance staff writer at ...

T-Mobile's Text to 911 service is now available. The option is available free of charge to anyone with a compatible smartphone. T-Mobile, Verizon, and AT&T customers can sign up for it. Imagine you ...

The results are in. McDonald’s latest earnings report sheds light on industry traffic trends that point to the growing divide among U.S. consumers—as the wealthiest Americans continue to spend and eat ...

Clients who choose annuities as part of their financial plan may be losing confidence in the products, a new study reveals. According to the latest J.D. Power 2025 US Individual Annuity Study, overall ...

Customer satisfaction in the individual life insurance market looks stable on the surface this year, but the numbers tell a messier story. J.D. Power’s 2025 U.S. Individual Life Insurance Study shows ...

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“Customer satisfaction with individual life insurance providers is not just about the product; it’s also about the customer experience, and those experiences can vary dramatically both at a brand and ...

Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in customer experience across ...