Amazon agrees to make canceling Prime easy, will refund customers $1.5B

Celebrating the victory after a 3–0 vote approving the settlement, FTC chairman Andrew Ferguson described Amazon's $2.5 billion payout as a "record-breaking, monumental win for the millions of ...

Amazon Is Being Forced To Pay $2.5 Billion for Making It Easier To Sign Up for Prime

The Federal Trade Commission reached a settlement with Amazon in its yearslong lawsuit against the company for "dark patterns" in Prime sign up and cancellation.

Did Amazon trick people into paying for Prime? Federal case goes to trial

The U.S. government says Amazon manipulated people into signing up for Prime memberships that were purposefully hard to ...

Is Amazon Prime Too Hard to Cancel? A Jury Will Decide.

The Federal Trade Commission is set to scrutinize Amazon’s cash cow, the Prime subscription service, in a civil trial in Seattle, including tactics the FTC says get consumers to sign up and keep them ...