IT is a critical part of most businesses, especially as remote work becomes more permanent. The IT team handles software implementation, technical support, device maintenance and acquisition, and ...

There are plenty of good reasons for outsourcing IT operations to a service provider, but doing so comes with inherent risk. Today’s organizations are entrusted with customers’ financial data and ...

Companies delivering managed IT services are important in today's highly digital business space. These firms are pivotal to the success of businesses worldwide. IT service management providers offer ...

Half of the businesses we work with are startups in the tech space across very different industries. Even so, the majority of them have something in common: They are coming to us after a previous ...

Not too long ago, IT departments were those folks who did the coding and made sure the servers were up and running. Now, IT is assuming a new type of role -- not just running and staffing the server ...

Like a well-used toolshed, an IT department’s collection of applications, platforms and vendors can become unruly and disorganized over time. This is especially true for managed service providers ...

The opportunity which digital transformation presents is clear. IDC recently estimated the economic value of digital transformation to be US$20 trillion, or over 20 percent of global GDP. As digital ...