In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

In today’s fast-paced business environment, managing incoming calls efficiently can make the difference between delighted customers and lost opportunities. That’s where interactive voice response (IVR ...

Fraudsters significantly ramped up their use of AI to enhance campaigns across voice and virtual meeting channels last year, boosting speed and volume, according to Pindrop. The voice authentication ...

Conversational AI has been around for decades, going back to the first instances of automatic speech recognition (ASR) and natural language understanding and processing (NLU/NLP). These technologies ...

Conversational AI and voice AI have clear customer experience use cases, which could pertain in either business-to-business or business-to-consumer settings. But within the enterprise workplace ...

New offering allows people to preserve their voice, stories, values, and life lessons — creating a personal legacy their family can revisit for decades to come. Forever Voice isn’t about recreating ...

Type a sentence into the input bar at the top of the Serial Monitor and hit Enter to send it to the Wit.ai API. The console will log " Requesting TTS " followed by " Buffer ready, starting playback ," ...

DENVER — Residents and business owners expressed frustration Wednesday over Xcel Energy’s planned power shutoffs during a virtual town hall held by the Colorado Public Utilities Commission. Attendees ...

Dominic Rider is right about the moment we are in. The transatlantic guarantee is wobbling; Europe is being reminded, again, that dependence is not a strategy. When Washington treats alliances as ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...