Voca CIC powers millions of healthcare voice interactions across the United States through Atento, one of the world's top five Business Process Outsourcing providers. OR YEHUDA, I ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

UAE MoHRE uses advanced AI tools in call centre, reducing response times by 90 per cent and strengthening customer service ...

AudioCodes (AUDC) announced that its Voca Conversational Interaction Center, working with Go2Uno and Atento, successfully delivered a large-scale ...

The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence ...

The TMC Labs Unified Communications Innovation Awards recognize technology providers that demonstrate meaningful advancement ...

Hyper AI unveiled Hyper AI Audio Glasses, a voice recorder with transcription designed for calls, meetings, and daily ...

Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Compact, sturdy, and built for the modern creator, TicNote combines old-school reliability with modern automation.

Liberia's Chief Police Investigator for the Crime Services Department, Reafeal Wilson, on Tuesday came under sustained ...

Pebble today announced the Pebble Index 01, a simple smart ring that's designed for recording information. It is equipped with a microphone and a button to start a recording, but little else. Priced ...