Research on "silent abandonment" shows how damaging uncertainty around patience and drop-offs can be; if silence appears at ...

Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Master the art of routing with ready-to-use IVR scripts ...

In order to manage client interactions, address problems, and improve customer happiness, contact centers are essential. AI ...

In retail, customer experience drives loyalty, yet most organizations cannot pinpoint a single person responsible for it.

Five predictions that will shape the cybersecurity landscape in 2026. Several structural shifts are becoming impossible to ignore.

Ultra-Fast, High-Density IVR Sets New Standard for AI and HPC Power Delivery with Minimal Voltage Droop and Maximum Scalability DUBLIN--(BUSINESS WIRE)--Endura Technologies, a global leader in ...

Q4 2025 Earnings Call Transcript December 18, 2025 Operator: Greetings, and welcome to Altigen Technologies Fourth Quarter and Fiscal Year 2025 Results Conference Call. [Operator Instructions] Please ...

Operating Procedures mark a shift from rule-based automation to agentic AI intelligence. They give AI assistants the ability to think, act, and adhere to policy, delivering the speed and accuracy of a ...

Hello, everyone, and thank you for joining us today. I'm Hadi Chaudhry, Co-CEO of CareCloud. It's great to have you with us today. I'm also joined today by 2 key leaders from our team, Aman Haq, who ...

The judge's order allows potentially thousands of consumers to join the lawsuit against the company, similar to other fights between borrowers and servicers.

It's the 70th anniversary of tracking Santa's journey across the world for Christmas. WASHINGTON — For the last seven decades ...

Platina has significantly expanded its exploration footprint in the world-class Laverton gold district of WA by acquiring Mt ...