Polish operator Netia has won a tender on providing VoIP services and implementation of the IP PBX system for the state-owned ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Abstract: Customer support service has now become an integral part of every large enterprise since customer satisfaction is largely determined by the quality of service he/she receives after purchase ...

IP telephony is far from an emerging technology. The first IP phone was introduced in the 1990s. Today, IP-based telephony is accessible to businesses of all sizes, with unified communications ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

VOIP Phone (IP Phone) in data center room. A PBX (private branch exchange) system allows an organization to manage incoming and outgoing phone calls, as well as internal communication. A PBX is made ...