Several major retailers including Macy's, JCPenney and J. Crew are now charging fees for mail returns, but there are ways to ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

You only have a few weeks to act if you need to return or exchange unwanted Christmas gifts at membership retailers BJ's, ...

1. Audit your waste stream. You cannot fix what you do not track. Before you can solve the problem, you need to look at your ...

ShipStation reports that transforming product returns into exchanges can enhance customer loyalty and streamline operations, ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can ...

Nearly one in every 10 retail items that are returned for a refund in the U.S. is fraudulent, according to a UPS-owned ...

The reason is simple. We love to return stuff. Retailers are expected to see nearly $850 billion — with a "b" — in returns this year. And nearly 20% of online sales will be returned, according to a ...

Taco Bell announced a cult favorite has returned to menus nationwide, with fans calling it "a Christmas miracle." ...

ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

Why the sticker price matters far less than what the car does to your monthly cash flow and long-term net worth ...

Retailers have shortened returns windows and added fees for returns in recent years. Here's how to avoid a post-Christmas return headache.