Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...

Retailers have shortened returns windows and added fees for returns in recent years. Here's how to avoid a post-Christmas return headache.

More than one third of gift-getters intend to return or exchange Christmas gifts, according to data aggregator Civic Science, and if you're one of those people, you'll need to know the Christmas gift ...

Your real deadline is each store’s “order by” date for Dec. 24 delivery, not Christmas Day As cutoffs pass, pivot to same-day ...

Winn-Dixie is expanding its Amazon return kiosks to 68 more stores across 23 Florida counties. The kiosks allow customers to make box-free, label-free returns and receive a $10 off $50 digital coupon.

Here is everything shoppers need to know about the new fees and timelines for getting products back to the place of purchase.