The month after Christmas has been dubbed “Returnuary” for good reason. The National Retail Federation estimates 17% of ...

Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.

You sell online, your dashboards look fine, but something feels flat. You know there are real people behind those orders, yet ...

If you treat launch day like a finish line, your store will feel dead on arrival. The brands that win treat it as the ...

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